Cookies

What is a cookie?
A cookie is a small text file that is stored on your computer when you visit a website. The company Riddlehouse ApS uses this information for statistical purposes, to follow what the visitor does on the website, and to improve and adapt the experience on the website for the visitor. There are two types of cookies: permanent cookies and session cookies.

• Permanent cookies remain on the visitor’s computer for a certain period of time.

• A session cookie is stored on your computer for as long as you are on a website. As soon as you close the browser, the session cookie disappears.

Why are cookies used?
Riddlehouse ApS uses cookies to improve and adapt the website for visitors. An example of a function that is affected by cookies is: handling purchases and your shopping cart. Cookies also help store certain information that adapts advertisements and offers to give you as a visitor a more relevant experience.

We use Google Analytics. This can mean that collected visitor information is linked to Google information from accounts of users who are logged in (on Google) and who have given consent to this association for the purpose of personalising advertisements. This Google information may include end-user location, search history, YouTube history, and data from websites that are Google partners. The information is used to provide us with a cumulative and anonymous view of user behaviour across devices. By using our website and accepting our tracking and cookie management, you accept such affiliation. You can access and/or delete such information through Google’s My Activity.

Permanent cookies are used e.g. to save any personal settings made on www.escaperoom-riddlehouse.dk so that you do not have to do so every time you visit our website. Session cookies are used to provide statistics about the use of the website.

By using our website and/or accepting our Policy for the Protection of Personal Data and Privacy Policy as well as Cookie Information, you accept our use of cookies.

If you do not accept the use of cookies, you can turn it off in the security settings of your browser. Note that you can always delete cookies from your hard drive manually.

How do I delete cookies?
If you do not want to use cookies, you can turn them off on the Settings tab of your browser (see your browser’s help section for more information). In the browser, you can also delete previously saved cookies from websites you have visited.

To delete cookies, PC: Use the keyboard shortcut [CTRL]+[SHIFT]+[Delete].

To delete cookies, MAC:

Google Chrome
Internet Explorer 
Safari
Mozilla Firefox 
Opera
Flash cookies

Which cookies do we use?
Riddlehouse ApS e-commerce platform installs cookies to enable basic functions on the website, such as the shopping cart and checkout, etc.

Advertising and marketing
Facebook Ads – which installs a cookie to personalise the ad content in Facebook’s advertising program.

Analysis services
Google Tag Manager – used to manage tracking on the website.

Google Analytics – to analyse how visitors use the website, Google Analytics installs cookies to track what visitors do. Here you can read more about how they are used. We anonymise IP and transaction ID in the tracking.